Shipping / Tracking
How Can I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. You can also track your order at any time using our Tracking page
Inputted Wrong Address?
We strive to accommodate address changes whenever possible. If your order is still unfulfilled, please email us with the subject line "Address Change" and provide the complete new address, including postal code and any unit numbers, and we will do ou
My order was marked delivered but it’s not here
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shi
Express Shipping
Express shipping typically takes 2–4 business days from the time your order ships. Please note:. Orders placed on weekends or holidays are processed the next business day. For example, if you place your order on Sunday, it will be processed on Monday
Canada Post Strike
Due to the Canada Post strike, we’re currently shipping orders using alternate carriers to avoid delays. Orders addressed to PO Boxes will be fulfilled after the strike is resolved, as alternate carriers cannot deliver to those locations.
How much is Shipping?
Shipping costs vary based on your location, the size and weight of your order, and the shipping method selected at checkout. Once you're at checkout, shipping options and rates will be calculated automatically before you complete your purchase.