MENS

HEADWEAR

WOMENS

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Troll Co. Clothing Canada

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Account

My credit card isn't working. What should I do?

Multiple transactions

Afterpay

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Did you get an email with your tracking info?

How long will it take before I receive my order?

Orders / Payment

Can I cancel my order?

What if I receive the wrong item in my order?

Order / Product Issues

How Can I track my order?

Inputted Wrong Address?

My order was marked delivered but it’s not here

Express Shipping

Canada Post Strike

How much is Shipping?

Shipping / Tracking

Return/Exchange Policy

Damaged or Defective items

In-Store Returns/Exchange

Do your clothes run small?

Returns / Exchanges

My discount code is not working.

Military Discount

Do You Have Gift Cards?

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Price Adjustment Policy

Discounts / Gift Cards

Managing Subscriptions

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Subscriptions

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What are the benefits of your points program?

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Payday Points Program

Notified Of Back In Stock

Fire Resistant/Fire Retardant Items

Fr Workwear

What is ShipInsure

How to file a claim with ShipInsure

ShipInsure

Troll Cash Promotion

Holiday Return Policy

Final Sale Policy

Earn $25 Troll Cash for every $125 you spend!. Shop October 28th - November 30th. Troll Cash drops December 5 and expires December 31. Account required. Returns void rewards. Frequently Asked Questions

Earn $25 Troll Cash for every $125 you spend!Shop October 28th - November 30th. Troll Cash drops December 5 and expires December 31.Account required. Returns void rewards.Frequently Asked Questions<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"><li data-stringify-indent="0" data-stringify-border="0">What is the promotion?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">From October 28 through November 31, earn $25 Troll Cash (store credit) for every $125 you spend (after discounts, before shipping, taxes, or duties).</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">How do I qualify?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">You must have a Troll Co. account created and signed in at checkout.</li><li data-stringify-indent="1" data-stringify-border="0">The $125 threshold is calculated after discounts, excluding shipping, taxes, and duties.</li><li data-stringify-indent="1" data-stringify-border="0">Purchases of gift cards do count toward the $125 minimum.</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">When do I get my Troll Cash?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">Troll Cash will be issued on December 5th to the email linked with your Troll Co. account.</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">When does it expire?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">All Troll Cash must be used by December 31st, 2025. Any unused balance will expire after that date.</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">Can I stack Troll Cash?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">Yes. There is no limit. Multiple qualifying orders combine (e.g., $250 = $50, $375 = $75, and so on).</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">Can I use part of my balance?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">Yes. Troll Cash can be applied either partially or in full at checkout.</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">Where can I use Troll Cash?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">Troll Cash earned on <a target="_blank" data-stringify-link="http://TrollCoClothing.com" data-sk="tooltip_parent" href="http://trollcoclothing.com/" rel="noopener noreferrer" tabindex="-1" data-remove-tab-index="true" style=" text-decoration: none;">TrollCoClothing.com</a>&#xA0;(US) can only be redeemed on the US site (USD).</li><li data-stringify-indent="1" data-stringify-border="0">Troll Cash earned on <a target="_blank" data-stringify-link="http://TrollCoClothing.ca" data-sk="tooltip_parent" href="http://trollcoclothing.ca/" rel="noopener noreferrer" tabindex="-1" data-remove-tab-index="true" style=" text-decoration: none;">TrollCoClothing.ca</a>&#xA0;(Canada) can only be redeemed on the Canadian site (CAD).</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">What if I return or cancel an order?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">Any Troll Cash earned from an order that is later refunded, canceled, or returned will be voided.</li></ul></li><li data-stringify-indent="0" data-stringify-border="0">Does it have cash value?<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"><li data-stringify-indent="1" data-stringify-border="0">No. Troll Cash is store credit only and cannot be redeemed for cash.</li></ul></li></ul>

For the holiday season, any orders placed between November 7th and December 14th can be returned until January 14th, 2026. This gives customers extra time for holiday gifting while still keeping returns within our standard processing period. Orders p

For the holiday season, any orders placed between November 7th and December 14th can be returned until January 14th, 2026. This gives customers extra time for holiday gifting while still keeping returns within our standard processing period.Orders placed after December 14th will follow our standard 30-day return policy.

Items marked as Final Sale cannot be returned, exchanged, or refunded. These purchases are considered final once the order is placed. Final sale products are usually limited-time offers or clearance pieces. Please review your order carefully before c

Items marked as Final Sale cannot be returned, exchanged, or refunded. These purchases are considered final once the order is placed. Final sale products are usually limited-time offers or clearance pieces.Please review your order carefully before completing your purchase. If your item arrives damaged or you receive the wrong product, reach out to our Customer Service team right away with photos, and we&#x2019;ll be happy to help resolve the issue.

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