My order was marked delivered but it’s not hereUpdated a month ago

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

Be sure to check around your home and with neighbours/building management who may have collected the package for you.

Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location.

On some occasions, packages may be marked as delivered but take additional time to arrive.

If you are still unable to locate the package, please reach out to the carrier.

If you have purchased ShipInsure, you can find out more about the Protection here. 

ShipInsure ensures your package from loss, damage, and theft. 

**Troll Co. Clothing is not responsible for lost, stolen, or damaged items in transit.