Returns / Exchanges
Return/Exchange Policy
Requirements for an Exchange/Return/Refund:. Please allow 3-5 business days for the return to be processed after being marked as delivered. Please note:. Some items may be FINAL sale and will not be eligible for an exchange or refund. *If multiple re
Damaged or Defective items
We strive to create durable and quality products. Occasionally, some minor imperfections occur. Please file a claim Here. Just be sure to choose ‘Defective’ as your return reason and provide photos. Please include photos of the Hang Tags as well. Thi
In-Store Returns/Exchange
If you purchased a product in a store that carries Troll Co. apparel, you will have to follow that store's return/exchange policy. We will not accept returns online if you originally purchased it from a retailer.
Do your clothes run small?
Some of our clothing items, such as tees, have a more fitted style. However, our flannels and hoodies are generally standard in size. If you find that any item does not fit as expected, we offer free returns and exchanges to ensure your satisfaction.