Can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking details. You can also track your order at any time using our Troll Co. Help Center. Thank you for your patience!
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Shipping
Inputted Wrong Address?
We strive to accommodate address changes whenever possible. If your order is still unfulfilled, please email us with the subject line "Address Change" and provide the complete new address, including postal code and any unit numbers and we will do our
Delivered → Not Received.
It’s possible that. 1) The tracking link was updated by the shipping carrier prematurely. 2) Your package is hidden around your mailbox or building. Carriers have a tendency to leave packages in hidden places, for the safety of the goods, if they’re
Express Shipping
Express shipping is 2-4 Business days. For example, an order placed on Sunday will not be sent until Monday making the first business day Tuesday. Business days go by 24 hours.