Online Returns/RefundsUpdated 2 months ago

To initiate a return or exchange, please click on the following link: https://trollcocanada.returnscenter.com/ and provide the necessary information needed to support your request. 

**Please note that some items may be a FINAL sale and will not be eligible for an exchange or refund. 

In addition, please allow 3-5 business days for the return to be processed after being marked as delivered.

Requirements for an Exchange/Return/Refund:

• Items must be unwashed, unworn, and still have packaging and tags on (if applicable)
• Photos must be submitted for each item.
• All returns must be reported within 30 days of purchase.
• All garments are subject to inspection. 
• You can exchange items for the desired size only. 

Once the item is received by our returns center, the return request will be processed. 

If you purchased a product in a store that carries Troll Co. apparel, you will have to follow that store's return/exchange policy. We will not accept returns online if you originally purchased it from a retailer.